Privacy policy
In this privacy policy, we provide information on which personal data we process in connection with our activities and operations, including our www.aoaio.com-Website. In particular, we provide information on why, how and where we process which personal data. We also provide information about the rights of persons whose data we process.
Further data protection declarations and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply to individual or additional activities and operations.
1. Contact addresses
Responsibility for the processing of personal data:
Paolo Francesco Küttel, Tom Christoph Ritsch
AOAIO AG
The Circle 6 Zurich Airport
8058 Zürich
Schweiz
In individual cases, there may be other controllers for the processing of personal data or joint controllership with at least one other controller.
2. Terms and legal bases
2.1 Terms
Personal data is any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data. Processing includes any handling of personal data, regardless of the means and procedures used, for example the retrieval, comparison, adaptation, archiving, storage, reading, disclosure, procurement, collection, recording, deletion, disclosure, organisation, storage, modification, dissemination, linking, destruction and use of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law, in particular the Bundesgesetz über den Datenschutz (Data Protection Act, DSG) and the Verordnung über den Datenschutz (Data Protection Regulation, DSV).
3. Type, scope and purpose
We process the personal data that is required to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Such personal data may fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data as well as contract and payment data.
We process personal data for the duration required for the respective purpose(s) or as required by law. Personal data that no longer needs to be processed is anonymised or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialised providers whose services we use. We also guarantee data protection for such third parties.
We only process personal data with the consent of the data subjects. If and to the extent that processing is permitted for other legal reasons, we may refrain from obtaining consent. For example, we may process personal data without consent in order to fulfil a contract, to comply with legal obligations or to protect overriding interests.
4. Communication
We process personal data in order to be able to communicate with third parties. In this context, we process in particular data that a data subject transmits when making contact, for example by post or e-mail.
We may store such data in an address book or with comparable tools.
Third parties who transmit data about other persons are obliged to guarantee data protection for such data subjects. Among other things, the accuracy of the personal data transmitted must be ensured.
We use selected services from suitable providers in order to be able to communicate better with third parties.
In particular, we use
- Microsoft Dynamics 365: Customer-Relationship-Management (CRM); Provider: Microsoft; Microsoft Dynamics-specific information: “Data protection and personal data in Microsoft Dynamics 365”.
5. Applications
We process personal data about applicants to the extent necessary to assess their suitability for an employment relationship or for the subsequent performance of an employment contract. The required personal data results in particular from the information requested, for example in the context of a job advertisement. We may publish job advertisements with the help of suitable third parties, for example in electronic and printed media or on job portals and job platforms.
We also process the personal data that applicants voluntarily provide or publish, in particular as part of cover letters, CVs and other application documents as well as online profiles.
6. Data security
We take suitable technical and organisational measures to ensure data security appropriate to the respective risk. With our measures, we guarantee in particular the confidentiality, availability, traceability and integrity of the processed personal data, without being able to guarantee absolute data security.
Access to our website and our other online presence takes place using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers indicate transport encryption with a small padlock in the address bar.
Our digital communication – like all digital communication in general – is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities. We also cannot rule out the possibility that individual data subjects may be subject to targeted surveillance.
7. Personal data abroad
We generally process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.
We can transfer personal data to all States and territories on earth and elsewhere in the Universe provided that the law of the country in question Beschluss des Schweizerischen Bundesrates guarantees adequate data protection.
We may disclose personal data to countries whose laws do not guarantee adequate data protection, provided that suitable data protection is guaranteed for other reasons. Adequate data protection can be ensured, for example, through corresponding contractual agreements, on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special requirements under data protection law are met, for example the express consent of the data subjects or a direct connection with the conclusion or fulfilment of a contract. On request, we will be happy to provide data subjects with information about any guarantees or provide a copy of guarantees.
8. Rights of data subjects
8.1 Data protection claims
We grant data subjects all rights in accordance with the applicable data protection law. Data subjects have the following rights in particular:
- Information: Data subjects can request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information required to assert their data protection claims and ensure transparency. This includes the processed personal data as such, but also information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
- Erasure and objection: Data subjects can have their personal data erased (“right to be forgotten”) and object to the processing of their data with effect for the future.
- Data disclosure and data transfer: Data subjects may request the disclosure of personal data or the transfer of their data to another controller.
We may postpone, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We may inform data subjects of any requirements that must be met in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part with reference to business secrets or the protection of other persons. For example, we may also refuse to delete personal data in whole or in part with reference to statutory retention obligations.
In exceptional cases, we may charge costs for the exercise of rights. We will inform data subjects of any costs in advance.
We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Data subjects are obliged to co-operate.
8.2 Legal protection
Data subjects have the right to enforce their data protection claims by taking legal action or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority for complaints by data subjects against private controllers and federal bodies in Switzerland is the Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragte (EDÖB).
9. Use of the website
9.1 Cookies
We may use cookies. Cookies – our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as “session cookies” or for a certain period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognise a browser the next time it visits our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We actively request your express consent to the use of cookies – at least if and to the extent necessary.
For cookies that are used to measure success and reach or for advertising, a general objection (“opt-out”) is possible for numerous services via the AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA) possible.
9.2 Logging
We may log at least the following information for each access to our website and our other online presence, insofar as this information is transmitted to our digital infrastructure during such accesses: Date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).
We record such information, which may also constitute personal data, in log files. The information is required to provide our online presence in a permanent, user-friendly and reliable manner. The information is also required to ensure data security – also by third parties or with the help of third parties.
9.3 Tracking pixel
We can integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. Tracking pixels – including those from third parties whose services we use – are usually small, invisible images or scripts written in JavaScript that are automatically retrieved when our online presence is accessed. Tracking pixels can be used to collect at least the same information as log files.
9.4 Comments
We enable you to publish comments on our website. In this context, we process in particular the information that a commenting person transmits to us themselves, but also the information used. IP-Adresse as well as date and time. This information is required to enable the publication of comments and to ensure protection against misuse, which is in our overriding legitimate interest.
We enable you to subscribe to e-mail notifications about new comments from other people. In this context, we need your e-mail address in particular so that we can notify you or have you notified by e-mail. You can unsubscribe from such comment notifications at any time.
10. Notifications and messages
We send notifications and messages by e-mail and via other communication channels such as instant messaging or SMS.
10.1 Success and reach measurement
Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personalised basis. We require this statistical recording of usage for measuring success and reach in order to be able to send notifications and messages in an effective, user-friendly, permanent, secure and reliable manner based on the needs and reading habits of the recipients.
10.2 Consent and objection
You must always consent to the use of your e-mail address and your other contact addresses, unless the use is permitted for other legal reasons. We may use the “double opt-in” procedure to obtain double confirmation of your consent. In this case, you will receive a message with instructions for double confirmation. We may revoke any consent obtained, including IP-Adresse and timestamp for evidence and security reasons.
10.3 Service provider for notifications and messages
We send notifications and messages with the help of specialised service providers.
We use in particular
- rapidmail: Platform for sending newsletters («Die einfache Software für erfolgreiche Newsletter»); Provider: rapidmail GmbH (Deutschland); Information on data protection: Datenschutzerklärung, «Datenschutz und Sicherheit».
11. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested parties and provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland.
The General Terms and Conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply in each case. In particular, these provisions provide information about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.
12. Third party services
We use services from specialised third parties in order to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used collect the following data at least temporarily for technically compelling reasons IP-Adressen of the users.
For necessary security, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This is, for example, performance or usage data in order to be able to offer the respective service.
We use in particular:
- Google services: Provider: Google LLC (USA) / Google Ireland Limited (Irland)for users in the European Economic Area (EEA) and in Switzerland; General information on data protection: “Principles of data protection and security”, Privacy policy, “Google is committed to complying with applicable data protection laws”, “Guide to data protection in Google products”, “How we use data from websites or apps on or in which our services are used” (information from Google), “Types of cookies and other technologies used by Google”, “Personalised advertising” (activation / deactivation / settings).
- Services from Microsoft: Provider: Microsoft Ireland Operations Limited (Irland) for users in the European Economic Area (EEA), Switzerland and the United Kingdom / Microsoft Corporation (USA) for users in the rest of the world; General information on data protection: “Data protection at Microsoft”, “Data protection and privacy”, privacy policy, “data and privacy settings”.
- Services from Zortify: Provider: Zortify S.A.; General information on data protection: privacy policy.
12.1 Digital infrastructure
We use the services of specialised third parties in order to be able to use the necessary digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
We use in particular:
- Hostpoint: Hosting; Provider: Hostpoint AG (Switzerland); Information on data protection: Datenschutzerklärung.
- WordPress.com: Blog hosting and website builder; Providers: Automattic Inc. (USA) / Aut O’Mattic A8C Ireland Ltd. (Irland) for users in Europe and elsewhere; information on data protection: privacy policy, cookie policy.
- Greyd: Website builder; Provider: Greyd GmbH (Germany); Information on data proctection: Datenschätzerklärung
12.2 Automation and integration of apps and services
We use specialised platforms to integrate and connect existing apps and services from third parties. We can also use such “no-code” platforms to automate processes and activities with third-party apps and services.
We use in particular:
- Microsoft Power Automate including Microsoft Power Platform: Integrated application platform; provider: Microsoft; Microsoft Power Platform-Specific information on data protection: “Compatibility and data protection”, “Data storage and governance”, “Security”.
12.3 Scheduling
We use the services of specialised third parties to arrange appointments online, for example for meetings. In addition to this privacy policy, any directly visible terms and conditions of the services used, such as terms of use or privacy policies, also apply.
We use in particular:
- Microsoft Bookings: Online appointment scheduling; provider: Microsoft; Microsoft Bookings-specific data: «Microsoft Bookings: Häufig gestellte Fragen».
12.4 Audio and video conferences
We use specialised audio and video conferencing services to communicate online. For example, we can use them to hold virtual meetings or conduct online lessons and webinars. When participating in audio and video conferences, the legal texts of the individual services, such as data protection declarations and terms of use, also apply.
We use in particular:
- Microsoft Teams: Platform for productive collaboration, especially with audio and video conferencing; provider: Microsoft; Teams-Specific information: “Data protection and Microsoft Teams”.
Depending on the life situation, we recommend muting the microphone by default and blurring the background or displaying a virtual background when participating in audio or video conferences.
12.5 Online collaboration
We use third-party services to enable online collaboration. In addition to this privacy policy, any directly visible conditions of the services used, such as terms of use or privacy policies, also apply.
We use in particular:
- Miro: Whiteboard platform; provider: RealtimeBoard Inc. (USA); Information on data protection: privacy policy, «Miro Trust Center».
- Microsoft Teams: Platform for productive collaboration, especially with audio and video conferencing; provider: Microsoft; Teams-Specific information: “Data protection and Microsoft Teams”.
12.6 Social media functions and social media content
We use third-party services and plugins to embed functions and content from social media platforms and to enable the sharing of content on social media platforms and in other ways.
We use in particular:
- LinkedIn Consumer Solutions Platform: Embedding LinkedIn functions and content, for example with Plugins wie dem «Share Plugin»; Provider: Microsoft; LinkedIn-specific information: «Privacy», privacy policy, ookie-policy, Cookie management / objection to e-mail and SMS communication from LinkedIn, Objection to interest-based advertising.
12.7 Card material
We use third-party services to embed maps on our website.
We use in particular:
- Google Maps including Google Maps Platform: Map service; provider: Google; Google Maps-Specific information: “How Google uses location information”.
12.8 Documents
We use third-party services to integrate documents into our website. Such documents may include PDF files, presentations, tables and text documents. This enables us not only to view but also to edit or comment on such documents.
We use in particular:
- Microsoft 365 (also Microsoft Office 365): Text documents, presentations and tables; provider: Microsoft; Microsoft 365-specific data: “Data protection and security with Microsoft 365″.
13. Extensions for the website
We use extensions for our website in order to be able to utilise additional functions. We may use selected services from suitable providers or use such extensions on our own server infrastructure.
In particular, we use
- Google reCAPTCHA: Spam protection (differentiation between desired content from humans and unwanted content from bots and spam); provider: Google; Google reCAPTCHA-spezifische Angaben: «What is reCAPTCHA?».
14. Success and reach measurement
We try to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. We can also, for example, test and compare how different parts or versions of our online offering are used (“A/B test” method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offering.
In most cases, the following are used to measure success and reach IP-Adressen of individual users are stored. In this case, IP addresses are generally shortened (“IP masking”) in order to comply with the principle of data minimisation through the corresponding pseudonymisation.
Cookies may be used to measure success and reach and user profiles may be created. Any user profiles created include, for example, the individual pages visited or content viewed on our website, information on the size of the screen or browser window and the – at least approximate – location. In principle, any user profiles are created exclusively in pseudonymised form and are not used to identify individual users. Individual third-party services with which users are registered may be able to assign the use of our online offering to the user account or user profile with the respective service.
We use the following in particular:
- Matomo: Success and reach measurement; provider: Matomo (free open source software); Data protection information: Use on own server infrastructure and with pseudonymised IP addresses, «List of all Matomo Features».
15. Final provisions
We have updated this privacy policy with the Datenschutz-Generator from Datenschutzpartner created.
We may amend and supplement this privacy policy at any time. We will inform you of such amendments and additions in an appropriate form, in particular by publishing the current data protection declaration on our website.